Your Service Level Is 10 !
your service level is 10 ! you response so fast and all you actions happens fast and smoothly. you keep customer posted 100% just perfect I wish all supliers worked like this!
Anne, (WHP Customer)You Guys Answer Request Fast, You'Re Super Professionnal.
You guys answer request fast, you're super professionnal. I just wish we would have contacted you sooner. Thanks for all the help you provided so far !
Pat, (WHP Customer)Easy Order
With the last business Mr. Craig helped mein that way that for me was very easy to order what i was looking for.
Gregor, (WHP Customer)Whp Team Make Every Problem Easy To Solve.
WHP team make every problem easy to solve. We trust each other, and that is the point of making buisness.
Marcin, (WHP Customer)Love To Do Transactions With You Guys
WHP has well deserved team members like Craig, Andrew and others. Love to do transactions with you guys. Thank you
Hemanth, (WHP Customer)White House Is One Of My Favourite Suppliers.
White house is one of my favourite suppliers. Working with Craig is every time fast easy and really freindly.
Evelyn, (WHP Customer)We Are In Business With Whp For Many Years
We are in business with WHP for many years and we are very satisfied with the delivery's and the feedback
Jannes, (WHP Customer)Very Smooth Transcation, Every Time I Buy From You Guys
Very smooth transcation, every time I buy from you guys, despite I'm located at 8300km.
Walther, (WHP Customer)Very Impressed With The Service
Very impressed with the service given and despatch email with tracking provided - life would be a lot easier if everyone was doing what you're doing!!
Georgia, (WHP Customer)Good Quality, Extensive Inventory & Nice Approach To Customer Services
Very good quality of all products, extensive inventory and very nice approach to customer services
Krzysztof, (WHP Customer)Great Website
There were no humans involved in the purchase, all web facilitated, I guess the IT peeps and the store deserve a pat on the back for doing their job well- like moles, silent and invisible, critical to the system though.
Nigel, (WHP Customer)The Whole Sales Team Was Fast To Respond.
The whole sales team was fast to respond. The exact gear pump was not in stock, however with a conversion you were able to ship in a couple of days.
Gorman, (WHP Customer)The Sales Team Are Fantastic!
The Sales team Craig, Andrew, Richard and Stewart are Fantastic in helping me. Charlotte is an Absolute Rock Star
Beth, (WHP Customer)Thanks To Craig For Getting Us Out Of Trouble.
Thanks to Craig for getting us out of trouble. The pump I required was on an indefinite delivery date so he offered a pump build from stock which done the job.
Tommy, (WHP Customer)Sono Stati Sempre Molto Gentili E Disponibili
Stewart BROWN, Andrew Logan, Richard Barclay, Charlotte Taylor Sono stati sempre molto gentili e disponibili
Giuseppe, (WHP Customer)Speed Of Response Is Always Good
Speed of response is always good, this is the most important factor in helping s to secure the order from our client.
Tim, (WHP Customer)Supported Us From Our Initial Enquiry Through To Repairing & Upgrading Our Pump
Richard, Tony and Eunice have fully supported us from our initial enquiry through to repairing & upgrading our pump. Many thanks
Gary, (WHP Customer)Rapid And Thorough Service From Start To Finish
Rapid and thorough service from start to Finish Thank you WHP, with special thanks to Andrew Logan.
Wayne, (WHP Customer)Was Transferred To A Person Who Answered Their Phone!
Rachel immediately handled a mistake on invoice I didn't even know happened! Lol. Also my registration was streamlined on phone. Was transferred to a person who answered their phone! Much better customer service than I get here in US most of time
Bradley, (WHP Customer)Handled My Query And Order With Great Professionalism.
Craig handled my query and order with great professionalism. Order was sorted quickly and the correct part for an old minidigger with a quick delivery. Thank you.
Paul, (WHP Customer)It Could Not Have Gone Better
CRAIG McFARLANE HANDLED MY ORDER. IT COULD NOT HAVE GONE BETTER. WE WAS PROFESSIONAL, POLITE AND ACCURATE. I RECEIVED WHAT APPEARS TO BE THE CORRECT PART AS PROMISED. HE ANSWERED ALL MY QUESTIONS. A+ TO CRAIG M. THANK YOU
Lawrence, (WHP Customer)Always Goes Above And Beyond To Satisfy Customers Needs
As always, Andrew was professional and always goes above and beyond to satisfy customers needs. A very valuable member of the WHP team.
Mark, (WHP Customer)Handled My Order Quickly And Professionally
Craig gave me a very quick and fair quote and handled my order quickly and professionally.
Ian, (WHP Customer)Great Technical Answers And Quick Quoting No Matter...
Always a professional service, great technical answers and quick quoting no matter who gets the service ticket: Andrew, Craig, Jim, Stewart, Richard. And thanks for the quick and punctual paperwork: Eunice, Joan, Rachel. I am a 100% satisfied, have a nice day! :)
Zoltan, (WHP Customer)Impressed With How Fast I Received The Product
Very professional and responsive! Stewart Brown was very helpful to get me the hydraulic gear pump I needed. I was also very impressed with how fast I received the product. I ordered from the UK on Thursday, and I received it on Monday!
Jeff, (WHP Customer)Attention To Detail And Friendly Approach
I had an excellent experience with the service provided by Andrew! He was professional, efficient, and went above and beyond to ensure everything was handled smoothly. His attention to detail and friendly approach made the whole process seamless. I highly recommend his services and will definitely return in the future. Thanks, Andrew
Shahed, (WHP Customer)Thanks For All Team In Whp
I would like to send special thanks to Andrew Logan (Sales), he is very professional, always give prompt and helpful reply to our emails, i appreciate a lot his help to our business and cooperation, also i would like to say THANKS for all team in WHP, wish you all the best :)
Josip, (WHP Customer)3 Weeks Quicker And Cheaper Than Main Agents.
Dealt with Craig, excellent service and communication throughout. Very professional and even better, you had 2 of the units I needed on the shelf. Dispatched same day for next day delivery. 3 weeks quicker and cheaper than my customer was quoted from main agents.
Paul, (WHP Customer)Professional And Expert Service
I have made numerous queries to Craig Mc Farlane at White House Products. They have all been dealt with efficiently and professionally. All emails/ phone calls have been replied to quickly and orders made sent out in a timely manner.
Dessie, (WHP Customer)As A Non Native Speaker I Appreciate The Patience, Professionalsim & Dedication
Every single employee @ WHP I had to do with, is highly professional, questions are being answered in close to real time, all are real pros. As a non native speaker I do appreciate their patience, their professionalsim and dedication. Shipping & handling needs to be pointed out, a big thumbs up - wish other suppliers I deal with were that fast. Always my first choice if I can't supply from our stock. Keep up the excellent work.
Armin, (WHP Customer)We Always Get Fast And Professional Answers And Help
We always get fast and professional answers and help, Whitehouse is a very good cooperation partner and friend for us.
Bruno, (WHP Customer)Service Has Been Outstanding.
I don't want to exaggerate but I really think your service has been outstanding. I live in a remote part of Africa (right on the edge of the Internet) so I am used to getting NO response from 95% of my inquiries. Not only did WHP respond, but they did so promptly, accurately and professionally. I wish I could buy you all a pint down at the local, but I cannot, so you will just have to make do with a pat on the back and my thanks.
Bruce, (WHP Customer)What Isn'T There To Like?
Ordered online, part number was easy to find and you had good stock availability. Part ordered Monday 12th, dispatched and notification sent through for next day! What isnt there to like?
Paul, (WHP Customer)Favourable Price For Trade
Needed a new pump for a Mitsubishi forklift gave Andrew the details he found the part on their extensive system gave me a price which was very favourable for trade so I bought it and our customer is very happy. Thanks again Whitehouse hydraulics, Robbie
Robbie, (WHP Customer)Knowledgeable And Reliable Advice
Mr. Craig McFarlane helped me with the last order and gave me the quote and the info i needed
Andreea, (WHP Customer)Staff Were Amazing Very Knowledgeable & Knew Exactly What I Needed
From start to finish the staff were amazing very knowledgeable of what I was explaining and knew exactly what I needed new pump built and boxes for me within 1/2 hour thanks again and will be back for sure
Gordon, (WHP Customer)Pulled Out All The Stops To Ensure A Same Day Delivery For A Rush Job
Kevin, one of the build engineers pulled out all the stops to ensure a same day delivery for a rush job we were after. Top Team!
Steven, (WHP Customer)J'Apprécie La Diversité De La Gamme De Produits.
J'apprécie la disponibilité des composants et/ou la visibilité des articles disponibles et indisponibles. J'apprécie la diversité de la gamme de produits.
Emmanuel, (WHP Customer)It'S Always A Pleasure Working With Craig Mcfarlane.
It's always a pleasure working with Craig McFarlane. He is correct and always ready to help.
Peggy, (WHP Customer)It'S Always A Pleasure To Work With The Staff At White House...
It's always a pleasure to work with the staff at White House, who are always on hand to help.
Stephane, (WHP Customer)People Actually Respond To Emails And Do The Notifications!
It is nice a bigger company has people who actually respond to emails and do the notifications! Thanks!
Jeff, (WHP Customer)Item In Stock, Shipped Same Day, Simply First Class !
INSTANT RESPONSE TO ENQUIRY FROM CRAIG ,ITEM IN STOCK, SHIPPED SAME DAY, SIMPLY FIRST CLASS !
Steve, (WHP Customer)Everything Was Fast And Easy
I was so happy with Andrew's services, everything was fast and easy, and he was so kind, it made the deal easier.
Sandor, (WHP Customer)The Best Customer Service One Can Get.
I want to thank Andrew Logan for his assistance and attention. The best customer service one can get.
Charles, (WHP Customer)Understood Want I Wanted And Sent Me A Quotation Over In Minutes
I spoke with Craig who was brilliant, understood want i wanted and sent me a quotation over in minutes which helped me gain the order from the customer.
Karl, (WHP Customer)First Class Andrew
I placed the order around 4:30 on a friday afternoon not only did he take the order but said you'll have it monday I'll make sure it get's away. first class Andrew
Ray, (WHP Customer)Everything Was Straightforward And Easy
I ordered through the web. Everything was straightforward and easy. DHL express arrived in just 1 day. Awesome!
Szer-Fes, (WHP Customer)Built And Despatched Same Day
I ordered a Gear Pump late afternoon and this was built and despatched same day by Andrew Logan.
Joanne, (WHP Customer)Went The Extra Mile For Me & Has Got Me Out Of Trouble Again.
I needed some pumps in a hurry today & Craig could not have done anymore to help me, as usual he went the extra mile for me & has got me out of trouble again.
Graham, (WHP Customer)Good Communication
I like the email with all the details after i made the order (tracking number, order number)
Andreea, (WHP Customer)Understands The Sense Of Urgency Often Needed In The Fluid Power Business
I have recently started dealing with WHP and have been very happy with the service Craig McFarland has provided our company. I am glad to have found a company with a salesperson that understands the sense of urgency often needed in the fluid power business. Even considering the extra steps it takes to have products shipped to the USA from WHP, I look forward to working with you more in the future. Thank You - Zach
Zach, (WHP Customer)Always Impressed With The Service Level You Provide
I have not dealt with any specific person at your facility but I have done business with Whitehouse for many years now. I've always been impressed with the service level you provide, especially to a company not in the UK. Thank you so much for your work and I look forward to continuing to do business with you in the future.
Matt, (WHP Customer)Grateful For The Service And Immediacy Of Response
I am very grateful for the service and the immediacy in their responses when making queries.
Ruben, (WHP Customer)Servizio Sempre Di Alto Llivello.
Ho comprato diverse pompe a ingranaggi Dynamatic Technologies per macchine agricole, servizio sempre di alto llivello.
Luciano, (WHP Customer)Outstanding Service, Knowledge And Patience
I would like to Thank Craig for his outstanding service, knowledge and patience for his service. This is my second time I deal with Craig and he answers all my questions and makes buying parts a real pleasure from White House Products. I will recommend him to anyone I know if they need something from your company. Mant Thanks Craig.
Roger, (WHP Customer)The Sales Team, Richard, And Tony All Deserve A Big Thank You.
The sales team, Richard, and Tony all deserve a big thank you. They were efficient, helpful, and very prompt at solving my problem with a replacement for my damaged Tandem hydraulic pump. Being an imported crawler, I thought my world had collapsed. The original people did not want to know. But Dola found WHP Ltd, and what a great experience, I thoroughly recommend WHP Ltd to the wider world. Well done and thank you so much. Best wishes to all.
Samuel, (WHP Customer)Would Definitely Recommend.
Craig did a great job in identifying my failed hydraulic pump and arranged a replacement in a timely fashion. Would definitely recommend.
Roy, (WHP Customer)Outstanding Service From White House Products
Outstanding service from White House Products. Andrew in Sales was quick, knowledgeable, and identified the correct components with minimal information. Sarah in Accounts ensured a smooth and efficient process throughout with excellent response time. When our delivery requirements changed urgently, the team adapted immediately to this challenge without any issues. Excellent communication, flexibility, and turnaround, a level of service that is hard to find. Highly recommended.
Mark, (WHP Customer)White House Products Is Always Excellent To Work With
White House Products is always excellent to work with and has a lot of product in stock, highly recommend!
Jake, (WHP Customer)We Have Been Recommending You To Neighbouring Farmers!
Andrew was very knowledgeable and a great help and the service was so quick making a stressful time much easier. We have been recommending you to neighbouring farmers!
Ronald, (WHP Customer)Recommend 100%.
Very good service, Mr Craig was always happy to help and very quickly shipping. Recommended 100%.
Gustavo, (WHP Customer)All Of My Questions And Concerns Were Answered
I had been searching all over Europe for spare parts for my hydraulic pump. Then, by chance, I came across the company White House Products Ltd. All of my questions and concerns were always answered quickly and with great effort. The process from the initial inquiry to receiving the goods was straightforward, and above all, the delivery was really fast. Many thanks to Andrew for the excellent customer service. I can definitely recommend this company.
Mathias, (WHP Customer)Quick Delivery From Uk To Australia
Craig was so efficient with confirming that I was ordering the correct product, lightning fast in providing a quote and I can't express my gratitude enough with how quickly the motor was shipped from the UK to Australia. Much thanks I will be highly recommending your company especially if Craig is available to ensure a smooth transaction.
Sarah, (WHP Customer)Excellent Customer Service - Highly Recommended!
I would like to give special mention to Craig for his outstanding service. He was extremely helpful, knowledgeable, and went above and beyond to ensure everything was handled smoothly and swiftly. His prompt assistance made a significant difference, and I truly appreciate his efforts. Excellent customer service - highly recommended!
Sean, (WHP Customer)Thank You For Your Excellent Service!
I am very satisfied with the service I received specially to Mr. Andrew it was delivered quickly and in perfect condition. The ordering process was straightforward, and the website is user-friendly. Overall, am very happy with my experience and would definitely recommend your company to friends and family. Thank you for your excellent service!
Bob, (WHP Customer)I Would Recommend White House Products Ltd
Craig, has been very helpful and efficient. I would recommend White House Products Ltd based on his service.
Jane, (WHP Customer)Highly Recommended
I sent my purchase order over to Craig yesterday evening and he has it ready for dispatch this morning. A really great service with quick communication from him, would highly recommend him to all
Glen, (WHP Customer)I Would Happily Recommend Whp
Craig McFarlane was most helpful in providing a solution for our problem. He requested various information from us and was then able to supply the parts needed that were on the shelf enabling us to repair our machine swiftly. I would happily recommend WHP and Craig as a contact for any hydraulic issues in the future.
Nigel, (WHP Customer)I Found This Website Company On A Forum I Am So Lucky...
I find this website company on a forum I am so lucky to find this nice and good people on earth. so PRO. I highly recommended this company.
Mario, (WHP Customer)Whitehouse Is Our Very Good And Helpful Partner.
Whitehouse is our very good and helpful partner. They always help solve the most difficult tasks
Bruno, (WHP Customer)Anyone You Speak With At Whp Will Provide Excellent Service
Craig was very helpful as always, anyone you speak with at White house products will provide excellent Service
Jake, (WHP Customer)Craig Was Really Helpful From Start To Finish.
Craig was really helpful from start to finish. This was for a new customer to us and they was impressed with the service we could offer, which is all thanks to Craigs fast replies on the quote given that we only gave him a photo of a pump to work off of. Thanks Craig for all your help, we will be in touch soon.
Adam, (WHP Customer)Overall Great Experience!
Craig has been very helpful with any questions or quotes required great overall experience.
Mike, (WHP Customer)Tricky Order
Craig McFarlane was very helpful. It was a tricky one as we didn't have much info to go on but I was 100% certain that what he suggested was correct and would get the job done. Thank you.
Jack, (WHP Customer)Helpful Throughout The Process
Craig was very helpful in getting a quote for a hydraulic motor and getting one ordered up.
Ross, (WHP Customer)Great Service All Round!
Jim was very helpful on the phone and Kevin and Paddy made the urgently needed pump! Great service all round! Thank you
Robert, (WHP Customer)White House Products Were Spot On With Service And Delivery
White House Products were spot on with service and delivery and Craig was very helpful with the whole process.
Jim, (WHP Customer)I Always Get A Same Day Answer
Andrew has been consistently helpful whenever I've reached out looking for parts/alternatives. I always get a same day answer which isn't common these days
Larissa, (WHP Customer)Super Fast With Answering Our Questions
We were in contact with Craig. Super fast with answering our questions and he was very helpful. Also, delivery fast super fast. We are looking forward to contact Craig again.
Petra, (WHP Customer)Excellent Service
I phoned Andrew and he couldn't have been more helpful. Order placed and conformation received by email. Excellent service.
Mike, (WHP Customer)Craig Was Very Helpful.
Craig was very helpful. I wanted a repeat order from 2023, and he needed to find the item on another system so said he would ring me back. He did this, rang me back and sent the details on an email. The order was paid for and I received it the next day. Fantastic service.
Carolyn, (WHP Customer)We Will Definitely Be Back In The Future
I needed a bespoke pump for a project, i knew what i needed and passed all the info on to Craig who came back to me with 2 options. One of the options was exactly what was needed. Craig couldn't have been more helpful. Its our first time dealing with white house but we will definitely be back in the future.
Matthew, (WHP Customer)Andrew Was Very Helpful In Working Out An Equivalent Unit
Andrew was very helpful in working out an equivalent unit to my original number thank you.
John, (WHP Customer)Great Help With Technical Knowledge
Craig gave great product knowledge to me, couldn't be more helpful, great help with technical knowledge..
Ian, (WHP Customer)Thanks For Your Help !
Craig is really helpful, share some dimensions on shaft seal so we where able to confirm we're ordering the right kit. Thanks for your help !
Pat, (WHP Customer)Andrew Was Very Helpful
Andrew was very helpful, especially given that I called the office at 1 minute to 5pm ! I had an issue with completing the order using the online link. Andrew found a workaround on the phone so we could get the order placed and dispatched then worked whatever magic in the background to get the online ordering system to play nicely
Suzanne, (WHP Customer)My Experience With Whp For 10+ Years Has Been Nothing Short Of Exceptional.
My experience with WHP for 10+ years has been nothing short of exceptional. The entire team I have encountered has been extremely responsive and helpful. My recent experience with Craig McFarlane was just another example of producing a pump for me even though it did not show it as in stock. Job Well Done!
Cain, (WHP Customer)Helpful And Ring You Back When They Say
Today I dealt with Andrew, as always with white house staff, very helpful and ring you back when they say
Phill, (WHP Customer)Excellent Service
Craig was extremely helpful, the part was in stock and dispatched the same day. Excellent service
Alistair, (WHP Customer)Craig Was Very Helpful With Helping Me Configure An Odd Ball Pump...
Craig was very helpful with helping me configure an odd ball pump with speedy delivery.
Tim, (WHP Customer)Helpful With Orders And Queries
Craig is always really helpful with orders and any queries I may have. He sends over useful information and is really good to deal with.
Emma, (WHP Customer)Very Fast Order Procedures
Very fast order procedures and delivery and the people in customer service are very polite and helpful
Anastasia, (WHP Customer)First Time Working With Your Company
It was my first time working with your company and Andrew from sales made sure to inform me about all the procedures and was very helpful throughout our communication.
Anastasia, (WHP Customer)Helpful With Order And Return
Andrew Logan was very helpfull to sort out my order and get the correct item and return the one that I had ordered incorrectly, Many thanks
Andrew, (WHP Customer)Offered Alternative To The Motor We Had That Was Obsolete.
Andrew was extremely helpful and made the purchase process easy. He was able to offer an alternative to the motor we had that was obsolete.
Tom, (WHP Customer)Andrew Logan Was Very Helpful
Andrew Logan was very helpful , getting our order finalised and making sure it was the correct specification pump
Dave, (WHP Customer)Helpful Throughout The Process
Andrew has been a big help with special requests. All of the staff has been very helpful throughout all the years I have been doing business with White House Products.
Charlie, (WHP Customer)Eunice Mcdonald Was Very Helpful
Eunice McDonald was very helpful with a slight order mistake on my behalf, and even refunded me the difference once we found a solution which was great. The fitting i ordered is hard got in Ireland so it was great to find a place to order it and the contact that gave me WHP details also said great things about his experience. The customs process with DHL was good and i was charged what i thought a fair price. Thanks WHP.
Trevor, (WHP Customer)Nothing Was A Problem
Andrew Logan deserves particular mention Andrew was more than helpful nothing was a problem he help me out and got me what I needed and a very nice man to talk to on the phone. I was very happy with his service
Ronan, (WHP Customer)Start To Finish Helpful And Knowledgeable
Dealt with a gent called Craig and have to say from start to finish he was so helpful and knowledgeable...
Meredith, (WHP Customer)Really Good Service All Round.
Really good service all round. Helpful staff on phone call, good website to confirm part is correct one required and amazing delivery. Ordered in the afternoon and delivered by mid morning following day. Well done.
David, (WHP Customer)I Think All The Staff At White House Are Very Helpful.
I think all the staff at white house are very helpful. They have always help when need it.
Samuel, (WHP Customer)High Class Team
Hello, thank you very much for your work, everything went well for me, you are a high-class team, I'm already working. everything is going well. Very cool . 100 points. Thank you.
Roms, (WHP Customer)Andrew Solved Puzzle Trying To Source A Hydraulic Splined Motor.
Had a bit of a puzzle trying to source a hydraulic splined motor. Andrew done a good bit of work and came back with the correct part number and a good price. 10 out of 10 for WHP and Andrew
Steven, (WHP Customer)Can Actually Speak To Real Humans, As Opposed To Ai Generated Blurb.
Can actually speak to real humans, as opposed to AI generated blurb. Staff are knowledgeable about their products, great service overall.
William, (WHP Customer)Eunice Was A Great Help To Us!
Eunice was a great help to us especially giving us new passwords and helping us with our queries and questions.
Janet, (WHP Customer)Great Customer Service, Very Knowledgeable And Polite
Called Craig McFarlane with limited information and he went above and beyond to find a very competitive prices motor, great customer service, very knowledgeable and polite, motor on the way
Carwyn, (WHP Customer)Your Company Has Always Come Thru For Me Over The Past 19 Years!
Your company has always come thru for me over the last 19 years, you all are amazing - this time Andrew came up with the valve I needed and it wasn't even in your system. Thanks again again for all you great help.
Gary, (WHP Customer)Great People, Great Service
I really enjoyed my experience dealing with White House. Craig answered all my questions and Charlotte helped alot for final purchase problems. Great people, great service
Roger, (WHP Customer)Minefield Of Hydraulics Help
I am still fairly new to the minefield of hydraulics and without the help of Andrew Logan and his knowledge, I probably would be still scratching my head wondering what parts I actually need. Great guy!
Steven, (WHP Customer)12 Weeks Quicker Than Other Supplier
I sent an enquiry to the sales email and received a reply from Craig within minutes. The pump was then ordered and is currently in transit. My end customer was also very impressed with the service as he was originally quoted 12 weeks from another supplier. Great service,
Tommy, (WHP Customer)I Felt Well Taken Care Of And Received Great Service.
Andrew did a really good job helping me. I felt well taken care of and received great service.
Marius, (WHP Customer)Great Job !
I asked for a quote and was granted two different quotes from Craig that gave my customer a choice of two options instead of the one option I had asked for. Great Job !
Bart, (WHP Customer)Great Service From Craig
Great service from Craig - ordered a special build pump on Thursday - it was delivered to me just after 9am on the following Monday . I'm impressed !
Les, (WHP Customer)One Of Our Best Supplier
We are customers from many years and I can tell that is one of our best supplier, especially in term of very fast feedback, that today is really important! I really appreciate all the team always very focused on giving their best help, in particular I'm followed by Mr. Craig McFarlane that is really doing a great job! thank you guys!
Marco, (WHP Customer)Top-Notch Company!
Hello I just wanted to say that this is a top-notch company and customer service is great! I reached out via email for a quote and received within hours. I received my quote and placed my order hassle free. This place is one of the real ones :-) Thank you, Michael
Michael, (WHP Customer)Craig Is A Rock Star, Ok Maybe Not Elvis Lol
Craig did a great job identifying my fan motor from grainy photos, found the last one in stock for me and responded right away to allow me to purchase. I am the owner of a Rooter-Man franchise in Memphis Tennessee over 33 years in business here and always tell my employees if you do not care about helping people you have the wrong job. Craig is a rock star, ok maybe not Elvis LOL thank you Craig
Brian, (WHP Customer)The New Pump Fitted A Treat And The Machine Is Back Working.
I got great service from craig when I enquired about a Hydraulic pump. He told me where to look on your website to check to see if it looked similar, as it was off a forty year old combine harvester and had very little information about the old pump. The new pump fitted a treat and the machine is back working.
David, (WHP Customer)Always Delivers A Solution!
Time and time again I have given Craig problems and he always delivers a solution. Top man at a great company that we have worked with for many years.
James, (WHP Customer)Always A Smooth Process When Dealing With Your Company.
Great service and follow up by Craig McFarlane. Always a smooth process when dealing with your company.
Margie, (WHP Customer)White House Products Ltd Has A Solid Team.
Andrew does a great job assisting us with our needs. White House Products Ltd. has a solid team.
Charlie, (WHP Customer)Our First Purchase Is On It'S Way To Nz. Great Service Thanks. :-)
We received a quote within a very short space of time, then setting up an account was fast and easy and our first purchase is on it's way to NZ. Great service thanks. :-)
Annette, (WHP Customer)Very Knowledgeable And Good Communication.
Great help from Andrew Logan, very knowledgeable and good communication. Swift service and dispatch direct to my depot. keen price also helps ! : ) Many Thanks
Paul, (WHP Customer)Great Service And Help On The End Of The Phone
I have been buying pumps from White House Products for over 30 years , great service and help on the end of the phone , and delivery service, can't fault them for service and good quality oem pumps as well.
Debbie, (WHP Customer)The Search System Is Great And Effective
I always get a response when I have an inquiry. Many companies do not even send a response back. The search system is great and effective. It has to be crazy managing all this, you all deserve credit for your efforts!
Jeff, (WHP Customer)Deliveries Of The Goods Go Fast And Smoothly
We are very glad to work with your company, usually we receive fast feedbacks by email and deliveries of the goods go fast and smoothly. We always have great communication with Eunice McDonald and Charlotte Taylor.
Veronika, (WHP Customer)Efficient & Friendly
Scott in your shipping / despatch department is an asset to your company. Extremely efficient, friendly and gets our orders prepared and dispatched as soon as he can. Sends over any information and paperwork required. To be honest .. he is brilliant.
Stephanie, (WHP Customer)Fantastic Service .
Fantastic service . Super easy collection arranged by White House . Great communication. Honest friendly Staff .
Paul, (WHP Customer)Friendly & Efficient
Scott in the shipping department as always.. very efficient and helpful. Also, sends us all the shipping information that we require. A credit to your company. Andrew Logan in your sales department.. again friendly and efficient ... process the orders straight away and gets things sorted quickly. Another credit to your company..
Stephanie, (WHP Customer)Extremely Efficient & Friendly
Scott in your despatch department. Extremely efficient, friendly.. a credit to your company.
Stephanie, (WHP Customer)Very Efficient And Very Friendly
Craig.. he is always a pleasure to deal with. Very efficient and very friendly. He responds as soon as we place any order with him and gets the order despatched to us as soon as possible .. in many cases the same day. A credit to your company.
Stephanie, (WHP Customer)Very Friendly And Very Nice To Deal With
Craig was very friendly and very nice to deal with.. Very quick to respond and confirm orders and gets the orders out quickly to us. He is an asset to your company.
Stephanie, (WHP Customer)Friendly And Reliable Service
Andrew was very helpful in assisting with the required parts. Friendly and reliable service. Delivery was sent out the same day and arrived the following morning and saved the day. Happily use again.
Nicholas, (WHP Customer)Your Business Model Is Very User Friendly.
Your business model is very user friendly. A large part of that is the people that I have interacted with - from sales to accounting. Questions are promptly addressed, inventory is second to none, your staff is incredibly knowledgeable. WHP is an important tool in our success.
Gordy, (WHP Customer)Polite & Friendly
Craig was the gentleman who fulfilled my order of a new hydraulic pump. He was very knowledgeable and quickly confirmed if the pump would fit my digger. He was also very polite and friendly to deal with over emails and telephone. Definitely will be back because of such a positive experience.
Stephen, (WHP Customer)Efficient & Friendly
Andrew has dealt with our most recent order.. and was very efficient and friendly. He kept us updated on the progress of the order which is great. Very happy with the service that he provided. Thank you Andrew
Stephanie, (WHP Customer)Very Serious And Responsive Company, Very Friendly Staff, Don'T Change A Thing.
Very serious and responsive company, very friendly staff, don't change a thing.
Joselito, (WHP Customer)Service Is Second To None!
First time using this company since being self employed, and will definably be in contact again, service is second to none!
Gary, (WHP Customer)Very Good Detective Work From Craig.
First time that i have ordered from White House Products all okay so far and a very big thank you goes to Craig Mcfarlane as we only had limited information from our customer but very good detective work from Craig.
Donald, (WHP Customer)Fast Answers, Fast Delivery, Huge Stock For Custom Build And Good Prices.
Fast answers, fast delivery, huge stock for custom build and good prices. What's not to love ? Thanks Craig, Andrew, Jim and Richard.
Irvin, (WHP Customer)Excellent Service, Quick Answers.
Excellent service, quick answers. A customer's dream to work with the WHP team, keep on like this.
Armin, (WHP Customer)Offers Good Advice And Options
Jim Bryce, who deals with a lot of our requests, is always quick to respond to our quotes and orders. He also offers good advice and options if we cannot get the part we are looking for. Top man!
Steven, (WHP Customer)Craig Was Very Helpful With The Enquiry!
Craig was very helpful with the enquiry from start to finish the reply was prompt and we proceeded with the purchase
Anne, (WHP Customer)Quick Response, Provided All Information I Needed To Make Decision To Buy.
Quick response to my emails!
John, (WHP Customer)Andrew Processed The Order Efficiently And Goods Were Received The Next Day...
Well done team!
David, (WHP Customer)I Come To Whp First Every Time
What can I say about Craig, well prompt action, polite and swift in my enquiries got the product I and my customer needs yet again and built and despatch same day, the reason I come to WHP first every time, keep up the good work everyone.
Jacky, (WHP Customer)As Always, The Service Was Excellent And Everything Was Handled Efficiently
Craig McFarlane was quick to respond and process our order. As always, the service was excellent and everything was handled efficiently. Much appreciated.
Helen, (WHP Customer)I Enjoy Working With The Entire Team.
I enjoy working with the entire team. The staff members are always incredibly helpful, speedy, and efficient. I am also consistently impressed by the extensive inventory you maintain. Thank you for the excellent service.
Ian, (WHP Customer)Fast, Efficient, Reliable
Scott in your shipping department. He is excellent at his job. Fast, efficient, reliable, just a pleasure to deal with and work with. He gets our orders dispatched for us and sends us all the information that we require. An asset to your company.
Stephanie, (WHP Customer)Craig Responded Quickly To Our Order
Craig responded quickly to our order and the order confirmation was received in good time.
David, (WHP Customer)Always A Pleasure Dealing With The Crew @ Whp.
Always a pleasure dealing with the crew @ WHP. Craig often helps me out of any jams that I create and gets me up & running very quickly! Glad to have this crew on my team!
Ian, (WHP Customer)Whp Always Offers A Fair Pricing.
Craig is quick to respond to requests & is knowledgeable of our needs. He goes above and beyond when there is a unit that is not available to try to find other options. WHP always offers a fair pricing.
Bob, (WHP Customer)Craig Was Very Quick With His Replies
Craig was very quick with is replys and also good in managing a situation regarding a shipping missunderstanding.
Anita, (WHP Customer)Eunice Mcdonald Responds Promptly To Our Orders
Eunice Mcdonald responds promptly to our orders and her quality work helps us achieve a successful completion of the ordering process.
Andrej, (WHP Customer)Craig Was Very Helpful And Quick
HI GRAIG WAS VERY HELPFUL AND QUICK WHEN I WAS ORDERING MY PARTS NOTHING WAS A BOTHER TO HIM. THANKS ONCE AGAIN
Paul, (WHP Customer)Craig Went Far And Beyond!
Craig went far and beyond! He assisted with replacing a gear pump that was no longer made (Dowty Gear Pump). He sent me a sheet to fill in with the relevant information which made my life 10x easier! we didn't have the pump to hand due to it being in a production environment. The whole process was easy and the online quote made it simple to order! even when i requested to change the quote for 2 off he replied quick. The order came next day which helped to reduce the downtime. Thanks again Craig
Lewis, (WHP Customer)We Have Purchased From White House For Several Years Now
Craig McFarlane has promptly assisted me with my order request and setting up the process of everything regarding my company receiving these parts. We have purchased from White House for several years now and everyone has be fabulous to work with. I appreciate working with Craig and White House.
Virginia, (WHP Customer)Craig Is A Person Who Has Been Very Helpful To Me.
Craig is a person who has been very helpful to me. He quickly found a solution to assemble the hydromotor I wanted to order. He also arranged for it to be shipped quickly. I am very satisfied with his cooperation.
Andrej, (WHP Customer)Craig Is Always A Pleassure To Deal With.
Craig is always a pleassure to deal with. He is very quick to respond and very knowlegeable and helpful about hydraulic stock ect . I find even if i dont have the correct part he will try his best to help. Honestly top Man
David, (WHP Customer)Great Service
Craig processed my order promptly and kept me informed. Delivered direct to my customer the next day. Great service.
Chris, (WHP Customer)Customer Received The Goods The Next Morning
Andrew processed our order quickly. Customer received the goods the next morning. Great service.
Chris, (WHP Customer)Glad That Craig Is On The Whp Team.
I want to express my congratz towards Craig because he always gives me quick responses and detailed info. Glad that Craig is on the WHP team.
Crabbe, (WHP Customer)Jim Bryce Send The Offer & The Product Very Quickly.
Jim Bryce send the offer & the product very quickly. We didn't expect to receive the part so fast.
Bob, (WHP Customer)Could Not Have Been More Helpful And Patient!
I rang and spoke to Craig who could not have been more helpful and patient. He also proved to have a sense of humour which is a rear quality in many of today's 'customer facing' staff. Thank you, for what promises to be a prompt service and one that I'm sure will completely satisfy, once the item arrives!
Nigrl, (WHP Customer)I Am Always Impressed With The Accuracy And Swift Response Times
I am always impressed with the accuracy and swift response times of inquiries by the WHP team. Craig has been instrumental in my quick turn around for our customer base which has resulted in endless orders. Keep up the good work WHP!
Cain, (WHP Customer)The Dispatch Once Paid Was Exceptionally Quick
Stewart was quick to respond and sent a schematic of the pump with measurements to assist with ordering. The dispatch once paid was exceptionally quick. Great service all round
David, (WHP Customer)Craig Was Very Efficient , Came Back To Me Within 1 Hour...
Craig was very efficient , came back to me within 1 hour with answer I needed and I was able to place an order same day
Kevin, (WHP Customer)Great Service !
Great help from Andrew with a small gear pump , equivalent identified very quickly and collected within the hour. Great service !
Dean, (WHP Customer)Fast And Efficient Service
When I email a company, i want a quick response, Craig McFarlane always gives me this. it means i can make quick decisions when helping my customers out.
Frederick, (WHP Customer)Fantastic Prompt Service, Always Helps With Technical Queries
Fantastic prompt service, always helps with any technical queries i have, highly appreciate the support when required.
Samantha, (WHP Customer)Helpful & Prompt Service
Mr. Craig has been very helpful to our enquiries and his replies has also been prompt. We have started a few years back, using the supplies and services from White House Products Ltd. The replies with prices and deliveries has been helpful
Patrick, (WHP Customer)The Service, Knowledge And Quality Is Unparalleled In The Industry
Andrew was immensely helpful with requoting a job/sale from 5 years ago with very little info on my part. His quick work on generating the quote allowed me to make my sale. Long time customer of WHP and will continue to be one. The service, knowledge and quality is unparalleled in the industry. The fact that I can get deliveries from the UK to the east coast of the US quicker than I can get deliveries from the west coast says something. Many thanks.
Mike, (WHP Customer)Struggling To Source An Obscure Seal Kit
We were struggling to source an obscure seal kit for one of the older assets in our fleet, Andrew was able to promptly find this for us from limited information and has supplied the kit without issue.
Gregor, (WHP Customer)Andrew Was Quick To Identify The Pump I Required
Andrew was quick to identify the pump I required and organised dispatch on the same day to allow use to make a repair after the bank holiday weekend.
Chris, (WHP Customer)Goods Shipped The Same Day (Ordered After 4Pm!)
Andrew was excellent with providing a quick quote and getting the goods shipped the same day (ordered after 4pm!). Great service all round.
Chris, (WHP Customer)Another Quick And Efficient Purchase
Andrew was amazingly quick and efficient in dealing with my enquiry and the order process, superfast delivery advice very happy with everything thankyou, another quick and efficient purchase.
Jacky, (WHP Customer)As Usually, Service Is Quick And Very Reliable.
As usually, service is quick and very reliable. Craig McFarlane was quick in respond (during the late evening) and item was delivered on 1 day service what not always happened in our location.
Kamil, (WHP Customer)Pump Arrived The Next Working Day
Craig quoted us very quickly and despatched the pump same day we ordered. Pump arrived the next working day. Very happy with the service from Craig and White House Hydraulics as per all our previous dealings.
Colin, (WHP Customer)Andrew As Usual, Is An Absolute Delight To Deal With
Andrew as usual, is an absolute delight to deal with...very polite and extremely efficient. Keep it up Andrew.
Mark, (WHP Customer)Great Service As Always
Craig McFarlane dealt with my enquiry / request very promptly as usual, great service as always. Thanks
Steven, (WHP Customer)Andrew Found The Pump We Needed Quickly
Andrew found the pump we needed quickly and I was very satisfied with his service
Geert, (WHP Customer)Richard Barclay Is Kind And Supportive
Everything went smooth, Richard Barclay is kind and supportive, always give prompt replies and easy to communicate with . All the best wishes to whole WHP team :)
Josip, (WHP Customer)Availablity And Price Online Makes It Easy
The fact that you have availablity and price online makes it easy for me to quickly provide offers to my customers.
Haitem, (WHP Customer)Great Services Provided By Andrew Logan
GREAT SERVICES PROVIDED BY ANDREW LOGAN VERY EASY TO DEAL WITH AND HAD A PUMP BUILT AND DELIVERY VERY QUICK THANK YOU
Cathal, (WHP Customer)Order Placed Fast And Efficiently.
Andrew was helpful, quick to the point and helped me get my order placed fast and efficiently.
Josh, (WHP Customer)Another Great Service From Whp
Another great service from WHP, quick and efficient in answering queries and quoting, to ordering and despatching same day, WHP are always our first choice, long may it continue, all you guys are awesome.
Jacky, (WHP Customer)Quick Response And Helpful
Cooperation with Craig was really good, quick response, and helpful. Keep up! Many thanks.
Dobos, (WHP Customer)Craig Never Lets Us Down.
I usually contact Craig McFarlane whenever our company require any products from White House. Craig is always quick when replying to my emails and he knows exactly what we require. Today, he helped me out with scheduling delivery times to suit our business needs over the festive season. Craig never lets us down.
Steven, (WHP Customer)Excellent Service
Placed order with Andrew Logan, processed, despatched and received quickly. Excellent service
Rob, (WHP Customer)From Enquiry To Despatch - Fluid
To obtain a response from an enquiry placed via a phone call is very unusual. When I spoke with Craig he went away and came back with a quick response and the product was ordered. From the enquiry to the despatch of the products was very fluid. Job well done!
Mark, (WHP Customer)Top Job All Round
Andrew was very efficient and processed our order straight away and the tracking info came through so a top job all round
Lloyd, (WHP Customer)Craig Couldn'T Have Been Any More Helpful
Craig couldn't have been any more helpful, very fast & efficient reaction to my quote request & came back to me with a good price & excellent delivery time. I am very pleased with the service that Craig delivererd.
Graham, (WHP Customer)Craig Mcfarlane Found The Perfect Solution
Craig McFarlane found a perfect solution for what I was looking for and he was very quick about it too. Thanks!
Dinca, (WHP Customer)Always Quick And On Time
The order was despatched on the same day. Always quick and on time. Remarkably solid packaging.
Viktoriia, (WHP Customer)Craig Is A Rock Star!
Craig is a rock star! He replies back with useful information in a very prompt manner. He's one of the reasons we use your company.
Gordy, (WHP Customer)Quick And Efficient Service
Andrew was quick and identified the part I needed quickly, Now it's up to the DHL to deliver the same service.
Tyrone, (WHP Customer)Ordered Friday Afternoon, On Our Doorstep Monday Morning. 11/10
The customer service we received from Andrew was amazing and such a prompt service. Part was ordered Friday afternoon after his assistance gaining the right part and then it was here on our doorstep Monday morning. Cannot ask more than that. 11/10. thank you very much
Laura, (WHP Customer)Really Great Service Yet Again
I dealt with Andrew for an order we needed urgently. He dealt with it quickly and it was all organized within a few minutes. Really great service yet again
Glen, (WHP Customer)Andrew Worked Mega Quick
Andrew worked mega quick to get our order out the same day, bearing in mind we ordered late in the day and he still got it out of the door by 5PM none the less. Very impressed, thanks!
Dave, (WHP Customer)Andrew Was Great, Super Fast Service And Communication
Andrew was great, super fast service and communication, went above and beyond with our order and shipped it incredibly quickly, thanks again!
Dave, (WHP Customer)Extremely Helpful
Craig McFarlane dealt with my enquiry today. He was extremely helpful, calling to explain the delivery options available and doing everything possible to ensure the item I needed urgently will be delivered as quickly as possible.
Anna, (WHP Customer)Quick Answers :)
Andrew helped me well with my order. Nothing more to say that was great to have quick answers :)
Fanch, (WHP Customer)Quick & Very Helpful
Craig was very quick in his response to my original mail and very helpful. He gave us options to suit our budget, which is always a bonus. Craig also gave us lead times for delivery and production which allows us to plan our workshop schedule accordingly.
Steven, (WHP Customer)Quick Response
Craig was very helpful and replied quickly with information when confirming our recent order.
Jonathan, (WHP Customer)A Real Pleasure To Deal With
Craig was quick at proving the quote which helps massively when you are under pressure from the customer to get things in quickly, always a brilliant service from Craig and he is a real pleasure to deal with. Thanks
Connor, (WHP Customer)Efficient And Knowledgeable
Craig was extremely helpful, efficient and knowledgeable, sourcing a replacement motor which needed to be build, resulting in a prompt service and a happy customer.
Stella, (WHP Customer)Fast And Efficient Service
Another order dealt with quickly & efficiently, thank-you very much Andrew Logan for the excellent service.
Graham, (WHP Customer)Prompt Service
I have worked with Craig Mcfarlane on a number of occasions and have been very satisfied with the promptness of his service. I know it is extra work for him to set up pricing/shipment to the USA and I appreciate that. I have also worked with Stuart Brown who has been equally helpful! Thank You!
Zach, (WHP Customer)Super Helpful
Dealt with Craig who was super helpful and dealt with requests efficiently and effectively.
Gareth, (WHP Customer)Request Was Handled Quickly And Efficiently
My request was handled quickly and efficiently with a solid follow though, Andrew Logan did a great job following though.
Danny, (WHP Customer)Impeccable Service
Very receptive, quick response, very pleasant welcome, impeccable service for this first business
Laurence, (WHP Customer)First Class Service
Craig McFarlane has provided us with an excellent service. Replying to email queries quickly and providing knowledge and skills to enable us to order with confidence. Items are always shipped very quickly which is essential to keep our business up and running during our busy time of year. Huge thanks to Craig for going above and beyond and providing a first class service.
Louise, (WHP Customer)Prompt & Accurate Service
Craig McFarlane has always been very helpful with our enquiries, both prompt and accurate sometimes working with the slimmest of information form ourselves.
Allan, (WHP Customer)Outstanding Job!
Craig did an outstanding job on finding the product and quoting in a time efficient manner
Mark, (WHP Customer)Knowledgeable And Helpful
Andrew Logan is very knowledgeable and helpful, answers our queries quickly and promptly.
Kenny, (WHP Customer)Website Is Easy To Navigate
Website is easy to navigate. is great that most items have pictures with them as well. When I do have any questions the staff are always very helpful and prompt to respond (especially given the time difference to us here in Australia).
Cassandra, (WHP Customer)Andrew Logan, Swift And Efficient.
Andrew Logan, swift and efficient. Parts required were out of stock but found a work around.
Evan, (WHP Customer)Overall A Great Service!
Very quick and efficient response to our enquiries. Again, very quick at getting orders together and shipping the orders out. Overall a great service. Great team in sales and shipping. Very good company to deal with
Stephanie, (WHP Customer)Excellent Service, Very Much Appreciated!
Very quick and accurate responses from Craig, excellent service, very much appreciated !
Ian, (WHP Customer)Great Customer Service
Great customer service from Andrew Logan who was prompt with his replies and sent quote through in timely manner.
Yvonne, (WHP Customer)Quick Response To Urgent Request.
Andrew Logan. Quick Response to urgent request. Very knowledgeable, helped me to order the correct part we needed. quote received within minutes. Pump ordered. Perfect. 10 out of 10.
Darren, (WHP Customer)Always Understand What We Need
We are very excited about the collaboration on the technical side with Andrew, Stewart and Craig. Even if we come with some strange requests, they always understand what we need and are very prompt.
Catalin, (WHP Customer)I Had The Pleasure Of Dealing With Richard Barclay.
I had the pleasure of dealing with Richard Barclay. He was very quick to respond to my emails and quite helpful processing my payment. Felt as easy as walking into a store to pick up in person.
Andrew, (WHP Customer)Craig Was Quick To Respond To My Email Enquiry.
Craig was quick to respond to my email enquiry. When given the go ahead by my customer, the ordering and confirmation/despatch process was spot on.
Tim, (WHP Customer)Fast And Efficient Service
Craig McFarlane dealt with our enquiry and quoted us quickly allowing us to get the order.
Colin, (WHP Customer)Really Serious, Precise, And Quick.
Really serious, precise, and quick. They follow the customer from the beginning of the purchase until receipt of the material. SUPER
Alfredo, (WHP Customer)All Praise For Andrew Logan
I would like to say that I am very satisfied with the cooperation with Andrew Logan because we have perfect communication every time, he responds to emails very quickly, and he is very nice and polite. All praise for his work.
Andjela, (WHP Customer)No Fuss
Ordered online, received a fairly bulky item(hose) promptly with no fuss. Just what I would expect of WHP!
Neil, (WHP Customer)Fast And Efficient Service
All people from White House are cooperative and everything passed smoothly and on quick way. Thank you.
Miodrag, (WHP Customer)Thanks To The Whole Team.
Thanks to the whole team. You moved faster than I thought and were very communicative. I really appreciate the quick turn around and all you did to get my order out. Thanks!!
James, (WHP Customer)Very Quick And Clear Answers From The Sales Department
Very quick and clear answers from the Sales department, they are good friend to us
Bruno, (WHP Customer)Cares About Customer Service.
ANDREW AS ALWAYS EXCELLENT SERVICE FROM SOMEONE WHO CARES ABOUT CUSTOMER SERVICE.
Phil, (WHP Customer)First Class Service, Excellent Product Knowledge
First class service, excellent product knowledge, Craig was polite and telephone manner was exemplary.
Russell, (WHP Customer)All The Guys Are Excellent!
All the guys are excellent everyone of them Craig Stuart Jim Robert Andrew I know I will be sorted with any of them
Kevin, (WHP Customer)Andrew Was Excellent
Andrew was excellent, did everything he said he would. My parcel arrived safely next day. Top class service
Tony, (WHP Customer)Excellent Response Time To Quotation
Excellent response time to quotation, also on order placement Craig ensured that the delivery date I required was met, very good service overall, as we have come to expect from White House Products.
Anthony, (WHP Customer)Excellent Service
Andrew and Patrick, excellent service as always, going above and beyond to assist us in supporting a customer with a replacement pump for his Tractor Pulling competition. Thank you - very much appreciated
Ian, (WHP Customer)Andrew Went Above And Beyond
Andrew went above and beyond to make sure my order was handled correctly. The service from WHP is always excellent!
Mike, (WHP Customer)Great Turnaround From Order To Despatch
Excellent response from Craig on request for prices and great tunaround from time of order until dispatch
Fraser, (WHP Customer)Excellent Experience
I thank your entire staff. It is always a pleasure to work with everyone that helps me from researching parts and materials all the way to accounting and shipping. Great folks and excellent service. Keep up the good work.
John, (WHP Customer)Always Willing To Help
Callum and Charlote were always willing to help and they both are excellent. My regards to them and their teams.
Roman, (WHP Customer)Whp Very Responsive...
Every person I have interacted with at WHP have been very responsive and exceptional at processing my requests.
Randy, (WHP Customer)Craig, Andrew And Stewart Help Me All The Time.
Craig, Andrew and Stewart help me all the time. Thanks to them i receive everything I need.
Jakub, (WHP Customer)Thorough Checking The Pump Number
Craig was very thorough checking the pump number i sent was correct to get me the right pump
Kevin, (WHP Customer)Craig Was Super Fast In Replying To My Enquiry.
Craig was super fast in replying to my enquiry. Goods were in stock. A smooth easy transaction. Thanks Craig.
Waveney, (WHP Customer)Quote And Order Processed Asap
Craig was super at getting the quote and order processed asap for this urgent shipment to a project :) Thanks again!
Emma, (WHP Customer)Over & Above
Craig was easy to deal with and went over and above to help me cross reference a pump that could be built from stock.
Tom, (WHP Customer)Awesome Service
Craig was awesome, very patient and understanding as this was my first purchase in the UK. If I need something else he would be the one I'd like to deal with again.
Roger, (WHP Customer)Help With Identification Of Part
Craig was able to identify the parts concerned and provide a quote within 15 mins of contact. Even better the parts i have ordered were in stock and are on their way.
Chris, (WHP Customer)Effortless Transaction
Craig took the number we had cross referred it and supplied motor to suit all within 30 minutes
John, (WHP Customer)Quick Despatch
Craig quoted and had goods despatched within a few minutes , which helped our customer immensly .
Nathan, (WHP Customer)Craig- No Issues- Fast Service.
Craig- no issues- fast service. Only missing good bottle of Scotch in the box- maybe next time!
Dan, (WHP Customer)10/10 Craig
Craig McFarlane is the top customer service advisor. I very appreciated his assist and support when it came to solve the mismatch situation with Parker motor nameplate code. Thanks to his involvement, finally I managed to order proper unit and I my shipment was dispatched the same-day. My rating 10/10!
Balazs, (WHP Customer)Same Day Shipping
Craig helped us, as always the pump we needed was in stock, and in most cases shipped the same day Thanks Wilf
Wilf, (WHP Customer)Professional Service
Craig helped me a lot. Every time he is very proffesional offerin all the detailes we need.
Petrache, (WHP Customer)Beyone Exceptional
Craig has been an amazing asset in all my transaction, but this time he was beyond exceptional. He stuck it out and worked with me on this order off and on over a 3 day period to make sure it was correct and I thank him very much. Kudos Craig.
John, (WHP Customer)Great Assistance
Craig assisted me with placing my order. He kept informed, assisted with how to make payment and shipping.
Cathie, (WHP Customer)Please To Deal With
Craig always helps us with all our questions and request is a pleasure to deal with him
Beatriz, (WHP Customer)Craig , From Your Team Always Responds In A Timely Fashion And...
Craig , from your team always responds in a timely fashion and always double checks we are ordering the correct item and this saves time our end also he always follows up on all order deliveries to ensure we are satisfied , Thanks Billy.
William, (WHP Customer)Good Communication, Follow Up And Easy To Deal With.
Good communication, follow up and easy to deal with. Jim went out of his way to find better source for long lead time components. Once parts were available and monies paid to bank Kevin the build engineer came thru and pumps were sent out next day. I received the DHL tracking info and goods are well on the way to us. I look forward to receiving the shipment and inspecting the pumps to confirm all is well. Thanks for your service and attention to detail.
Henry, (WHP Customer)Fast, Simple And Accurate Communication.
Fast, simple and accurate communication. Andrew was on the case in a very short time and sourced the seals I needed. 10 out of 10 for service!
John, (WHP Customer)The Communication With Craig Mcfarlane From The Initial Inquiry To Winning The...
The communication with Craig McFarlane from the initial inquiry to winning the order was impeccable. I had questions about the exact type designations and needed the right seal kit, which Craig explained to me and offered, so we were able to win the order for two pumps.
Kevin, (WHP Customer)Nachdenklich Und Rücksichtsvoll
Charlotte Taylor kontaktierte uns unaufgefordert, um zu fragen, ob wir Hilfe bräuchten. Wir empfanden das als sehr aufmerksam und rücksichtsvoll.
Andreas, (WHP Customer)Bardzo Dobra Obsluga
Bardzo dobra obsługa, szybko załatwiona sprawa, towar dotarł do Polski w 2 dni robocze. Pozdrawiam Pana Craig McFarlane.
Ernest, (WHP Customer)Efficient Operations
As a fellow distributor of fluid power components, I have a deep admiration for the efficiency in which White House Products executes its operation.
Cain, (WHP Customer)Brilliant Communication
Antony handled from enquiry to dispatch of our item, which was repaired. He communicated brilliantly at every stage. Thanks Tony!
Peter, (WHP Customer)Andrew Went Above And Beyond
ANDREW WENT ABOVE AND BEYOND TO FIND A REPLACEMENT TO OFFER MY CUSTOMER. THANK YOU
Beth, (WHP Customer)Phone Order … Brillian
Andrew was Brillant from when he picked up the phone to processing order via email I hope to be dealing with Andrew again
Kieran, (WHP Customer)Back Up And Running
Andrew Sorted us out with a pump straight away and got us back running the very next day
Craig, (WHP Customer)Andrew Logan'S Assistance Was Fast, Accurate And Informative.
Andrew Logan's assistance was fast, accurate and informative. Guiding us through your Gear pump build program resulted in yet another sale. We have used Whitehouse Products Ltd over many years and found many items that were not available here in Canada. Satisfaction every time.
Don, (WHP Customer)Fast Quote, Very Satisfied
Andrew Logan helped us to order the pump we were looking for, he send us quote really fast, he answered every question we had, I'm very satisfied with his work and assistance that I got from him.
Andjela, (WHP Customer)Exceptional Service And Lead Time!
Andrew Logan dealt with our order from enquiry to delivery. Exceptional service and lead time!
Karen, (WHP Customer)Andrew Is A Perfect Contact Person
Andrew is a perfect contact person. Everything is clear, fast, transparent. Thank you !
Petrache, (WHP Customer)Andrew Helped Straight Away
Andrew helped straight away with my gear pump. This was a critical repair sorted straight away. Thanks again andrew
Dean, (WHP Customer)Andrew Gave Me Good Help And Advice
Andrew gave me good help and advice on the pump I was looking for. A lot better talking to someone on the phone rather than just emailing
Robert, (WHP Customer)Andrew Gave A Couple Different Ordering Options
Andrew gave a couple different ordering options that made my day easier and did that with lightning speed response. I have been very impressed with WHP for very long time.
Bart, (WHP Customer)Obsolete Part Number
Although the part No I required was obsolete Andrew identified an equivalent valve. Sensible price too.
Mike, (WHP Customer)A Big Thank You To Richard Barclay
A big thankyou to Richard Barclay. Although we only exchanged emails he obviously knew exactly what I needed.
Ray, (WHP Customer)Obsolete Part Number
Although the part No I required was obsolete Andrew identified an equivalent valve. Sensible price too.
Mike, (WHP Customer)A Big Thank You To Richard Barclay
A big thankyou to Richard Barclay. Although we only exchanged emails he obviously knew exactly what I needed.
Ray, (WHP Customer)I like working with your company
I like working with your company, you guys are very helpful.
Shelby, (WHP Customer)Thanks for your help it was perfect !!
Thanks for your help it was perfect !!
Brian, (WHP Customer)Brilliant Service - very much appreciated
Brilliant service - very much appreciated, thank you Craig
Vicky, (WHP Customer)Best Customer Service
Thank you so much for helping me through all this. Best Customer Service, thank you again Ann
Ann, (WHP Customer)Second to none service
I can tell you that the service I received from WHP was second to none The communication and technical support brilliant also I could get to speak to the person building the pump This coupled with hassle free courier to and from our door along with a good sales team made the whole experience hassle free This is how service used to be when you get to talk to people who know what they are doing.
John, (WHP Customer)Thanks for your great customer service Craig
Just letting you know that the package was received safely. Thanks for your great customer service Craig.
Tricia, (WHP Customer)Nice one Craig!
Nice one Craig! Thanks again for your help, appreciate it. I've passed on your details to a few other forklift companies down here.
Eddie, (WHP Customer)Brilliant service again!
Brilliant service again, many thanks...
Mark, (WHP Customer)Amazing service and customer support!
Thank you! We appreciate your company's amazing service and customer support !
Mark, (WHP Customer)Speedy Service, Good Website too!
Thank you for speedy service, good website too!
Houston, (WHP Customer)ABSOLUTELY AMAZING SERVICE!!!
I just received my order and I just want to say ABSOLUTELY AMAZING SERVICE!!! Thank you
Bob, (WHP Customer)Excellent, well done !!!
Richard and Team, thank you for our first business transaction, we ordered a 5P1/39803CLA pump from you guys and received it within 6 days here in South Africa, excellent, well done !!!
Peter, (WHP Customer)You guys are very helpful
I like working with your company, you guys are very helpful.
Shelby, (Customer Service Representative )Always a pleasure working with you
Thank you, I also do want to mention that it is ALWAYS a pleasure working with you. Excellent and prompt service, always.
Jennifer, (Procurement)Always an excellent Service
Just wanted to thank you for sorting this one out on Monday, we very much appreciated it. Always an excellent service from you Jim.
Fred, (WHP Customer)Brilliant service
Brilliant service – very much appreciated, thank you Craig
Vicky, (WHP Customer)Excellent service as usual
Thank you Jim! Excellent service as usual, WHP are lucky to have such good staff .....
Mark, (WHP Customer)It is refreshing to speak to people who are willing to help
It is refreshing to speak to people who are willing to help. We will certainly be using you again in the future!
Simon, (WHP Customer)Brilliant service and will definitely use them again
Thanks guys. I had a hydraulic pump failure this week and took it into these guys who told me to come back later that day and they would’ve rebuilt and repaired my pump. I dealt with a few guys but mainly Calum. Brilliant service and will definitely use them again. Thank you
Lorn, (WHP Customer)Thank you for all of your terrific help
Once again, thank you for all of your terrific help these last months in gathering the hydraulic components; this project would be going nowhere without your invaluable assistance
Anon, (WHP Customer)Terrific experience
It has been a terrific experience working with you these past months. Your attention to detail and willingness to support me in every way have been greatly appreciated
Anon, (WHP Customer)Always a pleasure working with you
Thank you, I also do want to mention that it is ALWAYS a pleasure working with you. Excellent and prompt service, always.
Jennifer, (WHP Customer)You guys are very helpful
I like working with your company, you guys are very helpful.
Shelby, (WHP Customer)